Issues in Home (1532 Reprise Bend)

SR #	Issue	Opened On	Status
00031368	Drainage issue in backyard towards 1528	12/24/2020
00031368	Upstairs A/C, Heater making lot of noise	12/24/2020	Resolved
00031368	Cleaning of patio rails	12/24/2020	Resolved
00031368	Clean-up of backyard step	12/24/2020
00031368	Fixing the fence plank	12/24/2020
00031397	Electricity connection with Dryer	12/30/2020	Resolved
00031604	No lock in 2nd floor bathroom	01/06/2021	Not needed, as it seems for safety
00031604	Issue with motion sensors	01/06/2021	Resolved
00032105	One kithchen cabinat does not close completely on one side	01/25/2021
00032105	In master shower area, there is no cement between tiles in 1 place	01/25/2021
00032105	In master closet, one overhead plank has a crack	01/25/2021
00032176	One step making creaking sounding while walking down	01/27/2021
00032176	Garage door from outside, some edges were not glues completely	01/27/2021
00032176	A nail is protruding from Masonry stone near entrance	01/27/2021
00032176	There are some places that need Caulking/paint is not smooth near intersections	01/27/2021
00032387	2nd bathroom, shower curtain rod is not fixed into the wall	02/05/2021
00032387	Door hinge for garage door, a screw does not have cap	02/05/2021
00032387	Tankless Water heater makes running noise some times when not in use	02/05/2021
00032387	Driveway has some cement chips near entrance	02/05/2021
00032387	One fence plank is not fixed correctly and swings in wind	02/05/2021
00032387	There are paint marks on carpet on steps in few spots	02/05/2021
00032387	Water softener loop pipes have scratches when we removed the insulation	02/05/2021
00032387	The back security camera pre-wiring is in wrong place. It is at ceiling of Covered patio instead of back side	02/05/2021
00032387	Hardwood has some black spots, some places very light color, gaps in few places	02/05/2021

Home outstanding items from Builder

10/3/2020:

1) I see there are steps installed from patio to backyard. There is dirt also added. But, the way dirt is added, from the steps, it is very very steep and dangerous. It is tough to walk from steps till end of backyard without slipping. I think the slope is worse now and safety hazard. I know there will be some slope but was hoping it will not be dangerous. Can you please take a look at it on priority basis ?

In addition, few more concerns

2) We opted for fan in the 4th bed room on top floor (facing Reprise Bend). I think there is a light. Can you please add a fan there (Picture attached) ?

3) Below the Island in the kitchen, there is a gap between surface and base. Can you please confirm it will be fixed ?

4) Between living room and patio, one window glass seems broken. I hope it will be fixed (Photo attached)

5) There is cracked wood on stairs from living room to upstairs (Photo attached)

6) There is a gap on top of closet in 4th bed room (Photo attached)

7) Patio roof from inside is not clean (Photo attached)

8) There is a gap next to Door bell. I believe the opening for electric connection is not closed completely. Can it be fixed ? (Picture attached)

9) There is a gap between wall and window in the 2nd bed room (Picture attached)

10)There is lot of dirt on the big AC (there are 2 of them). Can you please confirm it will be cleaned ?

10/16/2020:

11) We opted for medicine cabinet in Master bath but I don't see it.

12) We opted for level 3 carpet. It was very fluffy in the design center. The one in the house does not look so thick. Can you please check whether we got the correct carpet ?

13) The electric switches (Toggle switch) seems to be working reverse. Typically, when the switch is up, the light should be ON and when it is down, it should be OFF. But, it is reverse in the house. Very confusing. Can it be fixed ?

14) On the drive way, there is a crack on the path (Picture attached)

15) On the walk way in front, there is a crack (Picture attached)

16) One of the lamps in front is mis-aligned (Picture attached)

17) One of the shelfs in kitchen pantry has stains. Can it be cleaned ? (Picture attached)

18) Similar to 17), on one door, there are stains. I assume it will be cleaned (Picture attached)

19) One shelf (middle row, 2nd from top), it comes out only half way. Can you please check ? (attached)

20) On the corner of stairs, there is paint missing 2 places and gives the feeling it is not 1 long part (Attached)

21) In mudd room, there is gap near floor in one place (Picture attached)

22) In the garage, in the corner, there is small tank (probably water connections). Will that section be closed (even partially) ? Looks like the model will not have it covered.

10/18/2020:

23) On one of the steps in stairs, there is a wooden piece missing (picture attached). Can it be fixed ? I am just wondering whether it is the same step for which I complained of a broken wooden strip earlier (as there is gap in 2 directions, picture attached again). If it is, can you please confirm whether it was fixed ?

10/21/2020:

24) The wooden plank on entrance: can we get it painted so that it does not get damaged due to rain and rust (picture attached)

25) The rain water gutter: I see that it is pointing to the direction of drive way. Can it be adjusted towards Reprise Bend, so that water flows into mud ? (Picture attached)

26) The game area: I see 2 speaker slots on top. I see 4 closed plastic enclousures. I assume 3 of them are for surround sound. Is it correct ? I believe the TV is supposed to be that side (the side with windows) as I see cable there. But power connection seems to be a bit far. Can you please check it ?

27) For light on entrance and motion sensor, there seems to be single switch. Shouldn't there be 2 different switches for them ? Ideally, residents would keep their front light off but sensor on during night. Right ?

28) One of kitchen cabinet opens wrong side. Can it be fixed ?

10/24/2020:

29) In dining area, near the light on top, there is a hole (Picture attached)

30) Near entrance, between stones, there is a hole (Picture attached). Can it be sealed ? I believe they are there in few more spots. My daughter is very sensitive to holes. Hence this request. 

11/10/2020

32) The food disposer in the kitchen is not working

33) In the bed room closets in the top floor, in the top corners, there is still some paint missing (Picture attached)

34) For some wooden cabinets, some places, there are white lines (the wood layer off or extra paint present). Can it be fixed ? (Picture attached)

35) The Island has a medium size black spot on one side (towards cooking stove, Picture attached). Can it be cleaned ?

36) Paint seems to be not complete in some corners/edges (Pictures attached)

37) Outside the master bed, there is a while box kind of thing. The paint towards its bottom does not look smooth. Can you please take a look ? (Picture attached)

38) There is a paint stain in the master bed room (near bath room door). There is wet dirt that dried on hard wood in multiple places. Can you please confirm they will be cleaned and taken care ?

11/16/2020

39) There is paint stains on carpet in 2 places in upstairs

11/17/2020

40) Our garage is painted white. As per design specification, it should be 'Drift of Mist' (some variation of cream color). Can it be corrected ?

41) There is an electric transformer in front of the house. It seems to be pretty big compared to other houses. May I know why only in front of our ? Is it safe considering our 2nd/4th bedroom & garage are around 10-15 feet from it ?

11/18/2020

42) It looks like the patio is cleaned dirt. There are several places where cement seems to have been chipped off (Picture attached) and some stains.

43) The garage seems to be cleaned for dirt. There are few cracks and oil marks in the garage. Can you please fix them and make it look like new ?

44) In the drive way, one half looks old with black marks. Can you please ensure it looks like the other half ?

45) The railing gate towards 1536 Reprise Bend has lot of dirt and marks. Can it be cleaned ?

46) There is a white circular component on front-yard towards 1536. Can it be lowered ? 

47) Jose: We were discussing about enclosure for the gas volve in kitchen cabinet. The attached picture is from model house (same model as ours and most of the options are like ours).

48) On top of Garage door, there is some gap (visible in night time). Can it be sealed so no gaps ?

49) The motion sensor/flood light in the front does not seem to work. Can it be fixed ?

11/25/2020

50) There is lot of dust on top of kitchen cabinets and kitchen corner wall (pictures attached). Can we get it cleaned ? It is visible from 2nd floor. Any top of the doors that can be cleaned, will be helpful.

51) On some bottom corners of the railings, there is some glue/varnish remaining, Can it be wiped a bit (pictures attached)

52) Can you please check whether the security options (IQ2) are installed correctly (like wiring for 3 cameras, window break-in, door break-in) ? I am not sure there are sensors on windows.

53) On the back of the house, the motion sensor seemed to be on all the time. Shouldn't it be on only when there is some movement around it ?

54) The motion sensor on the back of the house, I believe as per the plan, it was supposed to be on the other side (behind the breakfast area). Can you please check ?

55) There are gaps at the bottom of main door and backside door

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